The SPiN Network (“TSN” is a subscription service that provides members with access to certain audio-visual entertainment (“Videos”) streamed on-demand by users over the Internet to certain Internet-connected TV's, computers and other devices.
TSN is provided by Tresona Solutions, LLC, or one of its affiliated companies. Visit our FAQ for any questions about the Service.
Privacy Statement. Personally identifying information is subject to our Privacy Statement, the terms of which are incorporated herein. Please review our Privacy Statement at Privacy Statement to understand our practices.
Communication Preferences. By using the Service, you consent to receiving electronic communications from TSN relating to your account. These communications may involve sending emails to your email address provided during registration, or posting communications on the Service, and may include notices about your account (e.g., payment authorizations, change in password or Payment Method, confirmation e-mails and other transactional information). You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements. You also consent to receiving certain other communications from us, such as newsletters about new features and content, special offers, promotional announcements and customer surveys via email or other methods; provided that you shall be able to manage your account settings accordingly.
Membership, Billing and Cancellation.
Your membership will continue for one (1) year [and shall automatically renew unless and until you cancel your membership or we terminate it]. You must provide us with a current, valid, accepted method of payment (as such may be updated from time to time, “Payment Method”) to use the Service. We will bill the Membership Fee to your Payment Method. You must cancel your membership before it renews each year in order to avoid billing of the next year’s Membership Fee to your Payment Method.
By starting your membership and providing or designating a Payment Method, you authorize us to charge you one time yearly fee at the then current rate (“Membership Fee”), and any other charges you may incur in connection with your use of the Service, such as taxes or possible transaction fees, to your Payment Method. You acknowledge that the amount billed each year may vary for reasons that may include differing amounts due to promotional offers, and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed yearly in one or more charges.
PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period.
You may edit your Payment Method information by visiting our website and clicking on the “Your Account” link. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated, which may affect your payment billing dates.
Cancellation. You may cancel your membership at any time, and you will continue to have access to the Service through the end of your billing period. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL MEMBERSHIP PERIODS. To cancel your membership, go to the “Your Account” page on our website and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period.
The Service and any content viewed through the Service are for your personal and non-commercial use only. During your membership, we grant you a limited, non-exclusive, non-transferable, license to access the Service and view Videos through the Service. Except for the foregoing limited license, no right, title or interest shall be transferred to you.
You may view Videos through the Service primarily within the country in which you have established your account and only in geographic locations where we offer the Service and have licensed such Videos. The Videos that may be available to watch will vary by geographic location. TSN will use technologies to verify your geographic location. The number of devices available for use and the simultaneous streams may change from time to time at our discretion.
We continually update the Service, including the content library. In addition, we continually test various aspects of our Service, including our website, user interfaces, service levels, plans, promotional features, availability of Videos, delivery and pricing. We reserve the right to, and by using the Service you agree that we may, include you in or exclude you from these tests without notice. We reserve the right in our sole and absolute discretion to make changes from time to time and without notice in how we offer and operate the Service.
The availability of Videos to watch will change from time to time, and from country to country. The quality of the display of the Videos may also vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD, Ultra HD and HDR availability is subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD or HDR, and not all plans allow you to receive content in all formats. You are responsible for all Internet access charges. TSN makes no representations or warranties about the quality of your watching experience on your display.
TSN software is developed by, or for, TSN, and is designed to enable streaming and viewing of content from TSN through TSN-ready devices. This software may vary by device and medium, and functionalities may also differ between devices. By using the Service, you acknowledge and agree to receive, without further notice or prompting, updated versions of the TSN and related third-party software. TSN do not take responsibility or otherwise warrant the performance of your devices, including the continuing compatibility of the device with the Service. By using the Service, you agree to look solely to the entity that manufactured and/or sold you the device for any issues related to the device and its compatibility with the Service.
Passwords & Account Access
The member who created the TSN account and whose Payment Method is charged is referred to here as the “Account Owner.” The Account Owner has access and control over the TSN account. The Account Owner's control is exercised through use of the Account Owner's password. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.
In order to provide you with ease of access to your account and to help administer the Service, TSN implements technology that enables us to recognize you as the Account Owner and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the Service, which includes accessing via TSN-ready devices or website. TSN reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent activity. TSN is not obligated to credit or discount a membership for holds placed on the account by either a representative of TSN or by the automated processes of TSN.
Disclaimers of Warranties and Limitations on Liability
THE SERVICE AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE SERVICE, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TSN DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. TSN SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF APPLICATIONS, TSN-READY DEVICES, AND SOFTWARE (INCLUDING THEIR CONTINUING COMPATIBILITY WITH THE SERVICE).
TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, IN NO EVENT SHALL TSN, OR ITS AFFILIATES, SUBSIDIARIES, PARENT COMPANIES, OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES OR LICENSORS BE LIABLE (JOINTLY OR SEVERALLY) TO YOU FOR PERSONAL INJURY OR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER.
YOU AND TSN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Intellectual Property. The S ervice, including all content provided on the Service, is protected by copyright, trademark, trade secret or other intellectual property laws and treaties.
Claims of Copyright Infringement. If you believe your work has been reproduced or distributed in a way that constitutes a copyright infringement or are aware of any infringing material available through the Service service, please notify us by completing the Copyright Infringement Claims form here .
Applications. You may encounter third-party applications (including, without limitation, websites, widgets, software, or other software utilities) (“Application(s)”) that interact with the Service. These Applications may import data related to your account and activity and otherwise gather data from you. These Applications are provided solely as a convenience to you, and TSN is not responsible for such Applications. SUCH APPLICATIONS ARE OWNED OR OPERATED BY THIRD PARTIES THAT ARE NOT RELATED TO WITH OR SPONSORED BY TSN AND MAY NOT BE AUTHORIZED FOR USE WITH THE SERVICE IN ALL COUNTRIES. USE OF AN APPLICATION IS AT YOUR OWN OPTION AND RISK.
Use of Information Submitted. TSN is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us (“Feedback”), including responses to questionnaires or through postings to the Service, including the TSN website and user interfaces, worldwide and in perpetuity, without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Service. In addition, you agree not to enforce any “moral rights” in and to the Feedback, to the extent permitted by applicable law. Please note TSN does not accept unsolicited materials or ideas for TSN content, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to TSN. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against TSN and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the material or idea you sent.